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WHAT'S NEW
Internal Standard Operation Procedures
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Technical Evaluation (Soluroc)
The technical evaluation analyzes Soluroc’s current operations and provides recommendations for building a unified, scalable data and CRM ecosystem. It includes architecture guidance, cost analysis, risk assessments, success metrics, and an implementation roadmap.


Client-Facing Documentations
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HubSpot User Email Address Update
SOP outlines the steps required to update a user's HubSpot email address, including connected inboxes, calendars, meeting links, and email settings. It also includes verification checks to help prevent communication and scheduling issues.

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HubSpot Integrations {WhatsApp Business} Client Brief v1.0
This guide outlines how to use WhatsApp Business with HubSpot, including setup, messaging best practices, and customer communication strategies. It helps organizations create a compliant and effective WhatsApp experience for leads, prospects, and customers.


Internal Documentations
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Katana - HubSpot Integration Documentation
The HubSpot–Katana integration strategy establishes clear system ownership, data management practices, and automation controls. It supports a reliable and scalable process from closed-won deals through production and fulfillment.

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HubSpot Integrations {WhatsApp Business} Internal Brief v1.0
This document is an internal framework for integrating HubSpot with WhatsApp Business, covering opt-ins, CRM setup, workflows, and messaging rules to enable scalable, compliant, and automated communication across teams.

QuickBooks

Hubspot - QuickBooks Online Configuration:1 One-way Sync
This document outlines the HubSpot–QuickBooks configuration where QuickBooks is the system of record for invoices and payments, and HubSpot provides read-only financial visibility. It defines the data flow, governance rules, and workflows to ensure compliant, one-way syncing and clear reporting across teams.


Supporting Documentations
Retro and Prevention Plan for Pipeline Cloning and Deal-Movement Actions

Retro and Prevention Plan for Pipeline Cloning and Deal-Movement Actions
This document analyzes an unintended HubSpot workflow incident and defines the standards, controls, and best practices required to prevent similar automation issues in future implementations.


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Set 2 Close helps business owners, sales & operations executives and their teams get the most out of their revenue operations processes. By combining our holistic B2B sales strategies with customized CRM development, Inbound marketing and Customer Success services, our clients gain the boost in sales productivity and efficiency they need to increase company revenues.
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